Embracing Digital Transformation to Develop Personalization Strategies That Drive Conversions

In this insightful panel discussion, industry experts Michael Haswell, Alejandra Tenorio, AJ Rahoof, and Nabil Malouli came together to explore the evolving landscape of eCommerce and the key strategies that drive long-term brand success. As online shopping continues to transform, brands must innovate across logistics, technology, and customer engagement to stay ahead of the curve.

This session provided a deep dive into the latest advancements in supply chain optimization, AI-driven personalization, and data-backed decision-making that are shaping the future of eCommerce. Panelists shared their expertise on how brands can leverage automation and predictive analytics to enhance efficiency, reduce fulfillment times, and improve customer satisfaction. The discussion also examined the growing demand for bespoke shopping experiences and how businesses can implement tailored solutions to meet evolving consumer expectations.

Attendees walked away with actionable insights on integrating cutting-edge technologies, streamlining operations, and building stronger customer relationships through hyper-personalization. Whether you’re a retailer, brand strategist, or eCommerce operator, this conversation provided the knowledge and strategies needed to compete in a rapidly changing digital marketplace and deliver exceptional shopping experiences that drive loyalty and revenue.

  • Michael Haswell

    Michael Haswell

    VP of Global Partnerships Auctane

  • Alejandra Tenorio

    Alejandra Tenorio

    VP of Digital Marketing & Ecommerce RMS Beauty

  • AJ Rahoof

    AJ Rahoof

    Head of Ecommerce Bragg

  • Nabil Malouli

    Nabil Malouli

    SVP Ecommerce Global DHL

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