The Official EEE Welcome Reception kicks off the conference just steps outside The Ritz-Carlton lobby, with a dedicated registration desk on-site and breathtaking ocean views. It’s a relaxed, high-energy setting to check in, grab your badge, and connect with fellow ecommerce leaders, partners, and speakers as EEE Miami officially begins.

The Padel Experience at The Ritz is a limited-capacity, RSVP-only activation designed for a more intimate, high-energy connection. Set on the Ritz-Carlton courts, it’s a fun, competitive way to network with fellow ecommerce leaders while enjoying one of the fastest-growing sports in the world.

[Limited Capacity, RSVP Only]

Registration & Breakfast opens early with a refined yet relaxed vibe. Enjoy a curated breakfast from 7:00–9:00am while registration remains open all day for seamless check-in at your own pace.

Kick off the day with opening remarks, a look at what’s ahead, and how EEE Miami is shaping the future of modern commerce.

A powerhouse keynote from Ezra Firestone, one of the industry’s leading innovators. More details coming soon.

Explore how leading brands are using real-time data, AI-driven insights, and predictive modeling to create deeply personalized experiences that convert. This session unpacks the evolving balance between automation and authenticity, and what “relevance” really means in the next era of ecommerce.

From loyalty programs to post-purchase journeys, subscription strategy to CX design, top operators reveal what’s working now to increase LTV and build brands that customers return to again and again.

Time to connect freely with sponsors and peers, while select attendees take part in curated 10-minute hosted meetings during scheduled slots from 10:30–10:40 and 10:45–10:55.

As AI accelerates everything from content creation to customer support, human creativity becomes a brand’s ultimate differentiator. Learn how today’s leading teams blend human insight with machine intelligence to innovate faster, stand out, and unlock new growth.

Digital doesn’t have to feel disconnected. This session explores how brands are using community building, storytelling, and thoughtful customer touchpoints to create emotional resonance online, and why connection is the true currency of modern commerce.

A raw, unfiltered look at what it takes to build a brand that endures — strategic discipline, customer obsession, operational foresight, and the leadership principles that win long-term.

Enjoy lunch oceanside, connect with founders, operators, and partners, and recharge before an afternoon of insights.

A mid-day deep dive featuring an influential voice shaping the future of digital commerce. More details coming soon.

Modern commerce extends far beyond a checkout page. This panel examines omnichannel strategy, data unification, the rise of composable commerce, and how brands are building seamless experiences across retail, DTC, marketplaces, and emerging platforms.

Global policy is shifting fast, and so are the implications for ecommerce ops, supply chain, and margins. Learn how top operators are adapting to new regulations, optimizing logistics, and building more resilient global networks.

Time to connect freely with sponsors and peers, while select attendees take part in curated 10-minute hosted meetings during scheduled slots.

A conversation about what it really takes to lead a modern brand, from empowering teams to embracing experimentation to setting a vision customers actually believe in.

Learn how AI shopping research is rewriting the discovery playbook. This panel covers structured product data, credibility signals, customer experience quality, and what determines visibility in AI-generated recommendations.

This closing keynote will anchor the day with a forward-looking perspective on commerce, leadership, and the future of digital retail.

The Official EEE Afterparty is where the conversations continue after hours. Expect great music, elevated cocktails, and a high-energy atmosphere to unwind, connect, and celebrate with the EEE community.