In today’s omnichannel landscape, top brands are redefining the relationship between ecommerce and brick-and-mortar retail to deliver frictionless, customer-centric experiences. This panel, led by Lauren Gold, featured expert insights from Jamie Armstrong, Troy Scott, and Sarah Tweed on how businesses can optimize customer touchpoints, leverage data-driven strategies, and drive sustainable growth across multiple channels.
The discussion explored key tactics for integrating online and offline experiences, from unified inventory management and cross-channel marketing to personalized engagement and seamless fulfillment. Attendees walked away with actionable strategies to break down silos, enhance customer loyalty, and create a cohesive brand experience that meets the evolving demands of today’s shoppers.
Chief Customer Officer Kustomer
Director of Revenue, Retail Shopify
Sr. Director, Customer Experience Skims
Director of Growth Marketing Suja Organic
keynote
Jake Karls shared how Mid-Day Squares transformed a product into a movement through bold storytelling, radical transparency, and an unfiltered approach to branding. In this...
Co-Founder Mid-Day Squares
fireside
This session offered an in-depth exploration of the challenges and triumphs of beauty entrepreneurship, focusing on the critical intersection of innovation, intellectual property protection, and...
CEO and Founder Lashify
Founder and CEO Absolute Web
panel
This powerhouse panel brought together industry leaders Sherrell Dorsey, Willa Tellekson-Flash, Yve-Car Momperousse, and Mike Rossi for an in-depth conversation on what it truly takes...
Journalist, Advisor, Investor Ted
Sr. Product Marketing Manager Recharge
CEO and Co-Founder Kreyol Essence
Founder & CEO Smile
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Immerse yourself in a full day of ecommerce insights, networking, and entertainment. This pass grants you access to everything you need to make the most of your day.
For attendees seeking a more elevated, exclusive experience. The VIP Pass provides enhanced comfort, premium perks, and elevated networking opportunities throughout the event.
Includes everything in the Standard Pass, plus:
Immerse yourself in a full day of ecommerce insights, networking, and entertainment. This pass grants you access to everything you need to make the most of your day.
For attendees seeking a more elevated, exclusive experience. The VIP Pass provides enhanced comfort, premium perks, and elevated networking opportunities throughout the event.
Includes everything in the Standard Pass, plus:
Senior decision-makers from companies that manufacture or sell products directly to consumers – whether through D2C and/or B2B channels.
To qualify, you must:
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