Beyond the Purchase: Preventing Returns & Building Loyalty

Hear from Megan Blissick, Head of Global Agency Partnerships at Signifyd, on how to turn points of friction in the shopping and post-purchase journey into revenue capture and enhanced customer loyalty. This session will cover customizing the customer journey from checkout to returns, ensuring that your best customers get the best treatment, and that abusive buyers can’t take advantage of policy loopholes.

Megan Blissick

Head of Global Agency Partnerships at Signifyd

Speaker

Megan Blissick

Head of Global Agency Partnerships at Signifyd

Megan Blissick is the Head of Global Agency Partnerships at Signifyd, the leader in eCommerce Protection. Megan’s background includes a wide spread of eCommerce experience, ranging from brand management to digital marketing and advertising, in addition to building partnerships throughout the SaaS ecosystem.

See Other Videos Sessions

keynote

How to Harness Subscriptions for Recurring Revenue Growth & Retention

How to leverage subscriptions to transform your business during economic challenges and rising cost of acquisition.

Kevin Kline

Director of Agency Partnerships at Recharge

Speaker

Kevin Kline

Director of Agency Partnerships at Recharge

Kevin is an experienced channel sales and market research professional currently managing Recharge’s global partnerships. He has +10 years in e-commerce helping clients, customers and manufacturers acquire the knowledge, tools, and instruments they need to succeed. He also helped execute global PR campaigns for fortune 500 companies during his time at the business advisory firm Public Strategies.

Watch session

panel

CX Upgrade: Your Most Profitable Investment For 2023

Panel talk on the topic of “CX Upgrade: Your Most Profitable Investment For 2023” with the founder of Glamnetic and INH Hair, Kevin Gould, let...

Kristina Muntean

Strategic Partner Manager at Gorgias

Speaker

Kristina Muntean

Strategic Partner Manager at Gorgias

Kristina manages strategic partnerships for Gorgias in the South East region of North America. Prior to joining Gorgias, she oversaw eCommerce for a supplement and functional foods brand. She loves using her knowledge and passion for marketing strategy, customer experience, product innovation, and partnerships to help brands scale.
Kevin Gould

Founder of Glamnetic and INH Hair

Speaker

Kevin Gould

Founder of Glamnetic and INH Hair

Kevin Gould is an entrepreneur, brand builder, and investor. He is the founder and CEO of Kombo Ventures and is also a co-founder of three consumer brands that have generated over $150mm in sales in the last 3 years; Insert Name Here, a hair extensions and hair care brand, Glamnetic, a leading magnetic eyelash and press on nail brand, and Wakeheart, a fragrance and scent brand.

Watch session

keynote

Navigating the Headless Ecommerce Landscape: A Look at 3 Case Studies: Choosing, Sticking with, and Migrating from Headless Solutions

In this presentation, we will examine three case studies that demonstrate the different situations in which headless ecommerce solutions may be appropriate. The first case...

Georgiy Slobodenyuk

Director of Technology at Absolute Web

Speaker

Georgiy Slobodenyuk

Director of Technology at Absolute Web

Software architect enthusiastic about learning, innovation, and solving complex problems under constraints. Eager to stay on the cutting edge of technology and bring that knowledge to the e-commerce industry.